Meet Our Team
Shelley Hobbs - Managing Director
Aside of being thoroughly dedicated to BeST most days and nights, I am also a keen activist in my spare time. My family and I love nothing more than getting out and about in the great outdoors; exploring new sites and adventures. Camping is one of our favourite pastimes which allows the family to have quality time and partake in outdoor pursuits. Of course, this is weather dependant as we have experienced some extreme conditions on the Gower Peninsula. Our new addition to the family is Eric! A 6-month-old Beagle with a very mischievous persona. Eric loves walking with his new family and experiencing new sites and smells – He's also a real adventurer! School holidays allow the family to experience foreign travel; our latest adventure being Thailand – an amazing journey!×
Steve Boyd - Commercial Director
Hi, my name is Steve Boyd, Commercial Director, and when I am not working at BeST, I race Rebels Stock Cars around an oval track with around 40 like-minded people all over the UK. My best achievement to date is to win the East Coast Championship in 2013. If you ever go racing come along and say hello.×
Irene Bailey - Finance Director
I joined BeST in April 2019 as Finance Director. I am a chartered accountant who trained in practice and spent 5 years in audit in Liverpool. After leaving practice I moved into industry and spend the last 25 years working in manufacturing and Financial Services Companies across the North West, including BAE Systems, Alliance & Leicester and Kellogg’s.×
Eric - BeST Mascot
Woof, my name is Eric and my role at BeST is to keep my mum Shelley a little less stressed for the sake of all the staff at BeST. I love going out for walks and getting loads of fresh air, but I do hate those silly jogs that I am forced to go on in the rain just to keep her fit.
I wouldn't have got lost in the Maze at singleton as I would have cocked my left leg regularly to aid a speedy exit to the ice cream van (for a non – sweetened ice lolly of course)×
Richard Lowthian - Head Of Housing
I’m originally from Newcastle-upon-Tyne, a true Geordie. I met my wife at Newcastle University who was from Preston Lancashire and we moved to Preston approx. 24 years ago. I got the short straw! I have a daughter at high school. I’ve really enjoyed working in a variety of social housing environments all my career that have been diverse, challenging, exciting, fun organisations and locations. I also successfully ran my own family business an independent coffee shop called Ham & Jam with an Art & Cultural twist during a four-year fun filled moment of madness.×
Gary Deighton - Southern housing manager
Hi, I’m Gary, the Southern Housing Manager, meaning first and foremost I am a housing officer for the South-West patch. My working days are rarely the same and I often act as the first point of contact for my tenants and their care providers, dealing with a variety of issues. I am originally from High Wycombe, Buckinghamshire. I studied drama and theatre studies whilst at school and for some years after. My first passion was acting, and I have enjoyed some fantastic opportunities to be part of film and television and created some lifelong memories. Outside of work I run a local football team, we are approaching our tenth year and hold a good reputation locally. I follow Leeds United and attend games regularly with my Dad. I enjoy going to concerts, gigs and festivals across England and visiting new places. My biggest passion in life is my daughter Belle, who truth be told, is an absolute little legend.×
Kim Ayodeji -
Hi, I’m Kim, I was born and raised in North London, then I was sent off to a boarding school in order to “straighten me out”. In the end, I wasn’t difficult on purpose, I was diagnosed with Inattentive ADD, Dyslexia and Dyscalculia! Thank God for calculators and auto correct for spelling. I trained as a Paediatric Nurse, but after a few years I decided to work in the Substance Misuse field as a Drugs and Alcohol Worker. benefit from. As I gained a lot of experience then I became a Housing Officer for a Local Authority in London. When I’m not working at BeST, I enjoy eating different foods I’m not allergic to, my allergy list can go on forever! I also enjoy car time karaoke and listening to music. I'm very good at organising party games, but at times I can get a little bit competitive because I must be on the winning team. Oh yes, I love arm wrestling, I’ll never turn down a challenge!×
Tim Bray - Housing Officer
My name is Tim Bray, I work as a Housing Officer covering the eastern side of the country...my main interest is music... listening, playing & watching it... punk rock is my weapon of choice.×
Jay Johal - Housing Officer
My name is Jay Johal, I have joined BeST as the Housing Officer for the Midlands. I have 2 wonderful sons who try to keep me on my toes. I have worked previously as a Support Worker and Housing Officer with various organisations including local government.
Cooking, listening to music, playing sports, swimming and DIY are just some of the things I enjoy when I get time to myself.×
Hannah Mansfield - Housing Officer
My name is Hannah Mansfield, I am 23 years old. I am originally from Derbyshire, I moved to Manchester as I decided I wanted a new challenge and a fresh start. I spend a lot of time with my partner, I love to go shopping and socialise with my friends.×
Adrian Evans - Housing Administrator
My name is Adrian Evans and I currently work in the Housing Department for BeST.
In my spare time I like to play computer/video games and visit the cinema with friends.
I also enjoy visiting art galleries and producing my own artwork at home.×
Georgia Dawson - Lettings Administrator
Hi, my name is Georgia. When I'm not working at BeST, I enjoy spending time with my cats, Stevie, Flash and Barry. I love family time and going on long walks with my friends!×
Andrew Bowler - Head Of Development
Hi, I'm the Head of Development for BeST.
I enjoy most sports, especially rugby and if the weather is good, I'll be out on my favourite toy (pictured).×
Matthew Fay - Portfolio manager
Hello! My name is Matthew Fay and I am a portfolio manager at BeST. A keen animal lover and as you can see from my picture, a Koi Carp Whisperer. I´m very passionate about the arts and love anything to do with music, reading, writing and painting; I am currently learning to play piano, a lifelong dream of mine.×
Ellen Sherrard - Development Assistant
Hi, I´m Ellen Sherrard and when I´m not working as the Development Assistant at BeST I enjoy napping extensively and spending some time with my cat, family and friends.×
Casey Willis - Tenant Engagement Officer Lead
Hi, my names Casey and I am the Tenant Engagement Officer Lead here at BeST. As well as BeST, I work for Creative Support as a support worker and enjoying spending time with the ladies I support.
I also enjoy spending time with my family and friends. I have an older brother, Chad, he is the funniest person EVER! (when he is in a good mood), Chad has brain damage and learning difficulties, but this doesn’t stop him from living his best life! We love football and both have season cards for Middlesbrough FC. UP THE BORO!!! (see picture: Me, Chad and his friend Shaun).
In my spare time, I like to read and write. I also like to keep active and enjoying cycling and going to the gym. I am also a keen explorer and love to go on adventures. I enjoy going abroad and used to live in America where I studied at the University of Illinois.
In 2011, me and my mam opened a social club (Revo Fun Nights) for adults with additional needs and it has been running successfully since.×
Alan Winstanley - Head Of Repairs and Maintenance
<p>Hi, my name is Alan and I am the Head of Repairs and Maintenance here at BeST. I have many years’ experience within the building trade and maintenance. I have worked within the social housing environment some time. I am highly motivated as is my team who ensure we provide an excellent maintenance service to our tenants and customers. Outside of BeST I am a dedicated family man who enjoys the simple thing in life like going to the cinema and theatre and holidaying in warm climates.</p>×
Liam Shotton - Senior Maintenance Coordinator
My name is Liam, I have 3 lovely children Reece (13) Ezra (2) and Caleb (3 months). I'm a big lover of films and video or pc games and most things comic related. I can solve a Rubik's Cube in under 2 minutes, there's usually one on my desk if you need proof. I'm also filled with useless information usually only relevant in a pub quiz.×
David Sykes - Quality Officer
Professionally I am responsible for ensuring any repairs or refurbishments to our properties are kept to a very high standard, so our customers are happy to call them their home.
In my private time I enjoy fishing primarily for carp and catfish. My personal best catfish weighed in above 100lb and carp was 34lb, but I hope to better this. When not fishing I have a large family with 2 beautiful grandchildren who keep me entertained and busy away from work.×
Patricia Mokhberi - Compliance manager
My name is Patricia Mokhberi, I am the Compliance Manager (former Head of Revenue and Benefits). My role is to ensure our Policies and Procedures are up to date, and to ensure that we comply with regulatory and legal standards generally, with the emphasis on rent setting and on high end arrears/Tribunals work.
Outside of work I am family orientated. My immediate family live locally, in London, and Seattle, Washington. My extended family live in the Netherlands and Belgium. My passion is genealogy. I have almost 5300 in my family tree so far, which is still growing. I intend to compile a family history book to leave for my grandchildren, and for posterity. I enjoy travel (which is just as well), and I like to socialise with friends. The Scottish Highlands, Yorkshire, London and Durham are my favourite places, as I have local connections. Ireland is on my travel list (as this too is my ancestral home) as are the Norwegian Fjords. I am finding new relatives all over the world (thanks to Ancestry DNA), so I am kept occupied. I like to road tour, and I enjoy a wild sea, and remote places.×
Marlene Wride - Chief Financial Officer
I like coffee, Prosecco, cheese, and yoga. But not necessarily in that order and not at the same time. I get to enjoy two of these in the workplace.
My interests outside of work help me to de–stress. I enjoy socializing with friends in trendy places pretending to be young, with Prosecco of course. This is usually followed by toast with lots of melted cheese to soak up the Prosecco at two in the morning.
To balance out my lively social life, I practise yoga during the week and drink copious amounts of water.×
Luca Porta - Rents Administrator
My name is Luca, I’m a passionate, optimistic and dedicated person who takes up responsibilities with utmost enthusiasm and see to it that I complete my tasks in time. I’ve a great amount of perseverance to achieve my goal. My optimistic and planned approach in things I do is what driving me towards my success.
Always loved playing football as well as watching it on TV. Now I play for Urban Bubble in a very competitive business league and me and my team have been achiev-ing great results, I also like to listen to music and socialize.×
Catherine Richardson - Purchase Ledger
I am part of the BeST accounts team. When I am not working, I spend most of my free time on my allotment looking after my fruit and veg. This year I have grown potatoes, red and white onions, artichokes, asparagus, various beans and salad leaves. The blackcurrant's and gooseberries are now in my freezer waiting to be turned into jam.
I have a greenhouse full of tomatoes and chilli plants, there are also two very large cucumber plants. I am a member of the allotment committee and help to raise money for our funds. We turn our old garage into a vintage tearoom.×
Lewis Wright - Finance officer
Hiya, my name is Lewis Wright and I am a Financial Officer at Bespoke Supportive Tenancies. I love what we are doing here, and I am pleased to see all the lives that we change every day. I am currently studying my AAT Level 4 in Accountancy and after that I would want to move on to become qualified in ACCA as this is something that I have always wanted to become. I love football both playing and watching, if anyone would like to convince me Liverpool aren't the best team in the world please feel free to get in touch.×
Peter Whitehead - Head of revenue and benefits
I manage a small team looks after the balances on the rent accounts, we talk to Housing Benefit departments to sort out issues on our tenant’s behalf and try to collect rent in a timely manner.×
Mario Daniel - Revenue and benefits team leader
My name is Mario Daniel and I joined BeST in October 2018 and I have since loved every minute of it. I am a family orientated person; I like to travel and learn about new cultures and meet new people. My hobbies are football, swimming and volleyball. I am interested in politics, policy making and diplomacy.×
William Fay - Revenue and benefits administrator
Hello, my name is William Fay, I have been at BeST several times over the years in the summer months. I am now permanently employed here as the Revenues and Benefits Administrator. I love it here at BeST and I have made many close friends.
I am an avid lover of the outdoors and I am a qualified SCUBA diver; I have dived inside a sunken ship and on a coral reef. I spend most of my time either socializing with my friends or with my best friend which happens to be my girlfriend.×