Complaints and Compliments


If you wish to make a complaint or give a compliment, please complete the form below, and one of our colleagues will shortly contact you.

If BeST are unable to resolve your complaint, you may refer your complaint (2nd stage) to a designated person (your MP, a local councillor)

If we still can’t resolve your complaint, you may contact the Housing Ombudsman

Housing Ombudsman
Email: info@housing-ombudsman.org.uk
Telephone: 0300 111 3000